A washing machine is heavy and sensitive. Without proper preparation, the drum can be damaged during transport. With a few steps, the appliance arrives intact.

Empty and clean

Completely drain residual water before transport – via the drain hose and filter. Clean the detergent drawer. Leave the door open for a few hours so everything dries and to avoid odours.

Lock the drum

The most important point: lock the drum with the transport bolts. They were on the back when you bought it. Without this locking, the drum can move and damage the shock absorbers during transport.

Important: Lost the transport bolts? They can be reordered depending on the model. Never transport a washing machine without a locked drum.

Transport

Transport the washing machine upright, never lying down – that could damage the mechanics. Secure it well in the vehicle. Use a hand truck to move it and protect your back.

After transport

At the new home, remove the transport bolts before first use – otherwise the machine vibrates strongly. Connect the water inlet and drain correctly and check for leaks before the first wash.

Frequently Asked Questions

Why lock the drum?
Without locking, the drum moves during transport and can damage the shock absorbers. The transport bolts hold it in place.
Can a washing machine be laid down?
No, always transport it upright. Lying down can damage the mechanics and components.
What to do after transport?
Remove the transport bolts before first use, otherwise the machine vibrates strongly. Then connect the water.